The company implements the concept of total quality management. Establish control points at each link of the business process to strictly control. From the beginning of sales, the sales personnel are required to accurately understand the specific needs of customers and formulate the scheme that best fits the needs of customers; The design of technical personnel starts from communication with sales personnel, scheme discussion and design review, and each process is to ensure the realization of customer needs. The manufacturing of each set of equipment, starting from the incoming inspection, has to go through dozens of process inspections. The strict finished product inspection specifications are responsible for the users and the company. We are well aware that the quality and service of the equipment are the foundation of the company's survival and the key to the company's development. Therefore, we strictly control the quality within the company and strive to improve the on-site service quality at the user's site. The on-site commissioning of each equipment, equipment commissioning status, service attitude and customer satisfaction are our monitoring objects, and are recorded in each customer's file together with future service records.

The company has always believed that the progressiveness of technology is the driving force for the sustainable development of the company. For a long time, on the one hand, we have summarized in practice and made timely improvement after finding problems through on-site return visits by technicians; Paying close attention to the technical development in the industry at all times, absorbing advanced experience, and communicating and learning with high-quality enterprises in the industry are also a quick means to improve technology. With the help of "external brain", it is also a way for our company to improve technology. For example, molecular sieve manufacturing company provided us with indicators such as strength, micropore distribution and pore size of carbon molecular sieve, and Takeda company of Japan provided us with design data of adsorber, In particular, the air distribution structure design and carbon molecular sieve filling technology, as well as the Japanese technology of gas buffer device and silencer obtained through the cooperation with Japanese electronics enterprises, have solved the improvement of technical problems such as outlet flow, purity, pressure fluctuation and noise pollution of PSA equipment.

In terms of service, the company has established an after-sales service team with good quality, high technical level and good service attitude. The company stipulates that the mobile phones of all after-sales service personnel must be turned on 24 hours. For any customer service demand caused by any reason, the company strives to solve the problem for the customer in the shortest time. The company's after-sales service concept is: "think what people think, worry what people are anxious about"!